Shipping Overview
We ship anywhere in the UK with a standard 2-5 working day delivery. Standard UK shipping cost is £3.99, if not stated “free delivery”.
UK Shipping
Business days are Monday-Friday: holidays, Saturday and Sunday are not included in shipping days. Shipping timelines are estimates and are not guaranteed. For a more specific estimate and timeline of your order, please contact us at: jane@janechipperfield.com.
International orders
We ship anywhere in the EU, orders shipping to an International destination will ship via Royal Mail Parcelforce from our fulfilment centre in Southampton, England. Please allow additional 3-5 working days to process your order.
International delivery cost is £5.99, if not stated “free delivery”.
Timeline
UK Shipping
It will take 2-5 working days for the book to arrive. However, in some cases, it may take up to 7.
Shipping returns
To return your product, please post your completed return to:
Birch Croft
Pinelands Road
Southampton
SO16 7HH
Hampshire
United Kingdom
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For more information about returns click here.
Need help?
Contact us at jane@janechipperfield.com for questions related to refunds and returns.